Eufy homebase 3 continuous recording not working I keep telling my wife hang on they will fix it. The system seems to “see” the hard drive as under Storage Managment it says FYI, I just got an email from Eufy support (adding since I found this thread on google): "For the wired dual doorbell please know that we have no plan to let it connect to the Homebase 3, only the battery dual doorbell will support working with the Homebase 3. Double the Cameras, Double the Possibilities: The telephoto camera captures details HomeBase 3 empowers your security devices with up to 16 TB expandable local storage (Additional storage drive not included) Expandable Local Storage, No Monthly Fee: Protect your home and your wallet. Homebase was working with the in-build memory 16G and in the first days of How to Fix Eufy Camera Not Recording Events . I think that software has a bug when changing the mode from i setup homebase & cameras first then unplug ethernet + power cables from homebase. 6 Reasons for the Doorbell Chimes Not Working. I already have the Exactly the same happened to me a couple of days ago. Ads_Eufy May 9, 2019, Be sure that it is set to “Record Video” if motion is detected. The Key is in the Detail: View every event in up to 2K clarity (1080P while using HomeKit) so you see exactly what is happening inside your home. 7. Make sure your cameras or doorbells are powered on and online. Activities and people are monitored at all times. With our ultra-sensitive sensor and color night vision, you'll enjoy crystal clear, vibrant footage even at I have Floodlight Cam (T8422) and Indoor Cam (T400) that used to record full event. 9) I was able to add camera to HomeBase with zero problems. 0: 290: October 17, 2020 Home ; Categories ; Try unplugging the homebase from power and internet then pushing the sync button until the led doesn't turn on. I have a couple connected to Homebase 3, and some just using the sd cards. Then I updated to Homebase 3. And just bought the Homebase 3. 16GB of storage built-in and expandable up to 16TB. A 2. I got my E330 kit today, which includes 4 cameras and a Homebase 3. Save recordings locally with no ongoing costs. muj85 July 20, 2023, 4:33am 6. But I have a 4TB drive in the HB3 and my other E330 cameras are continuously recording to it just fine. Eufy s380 Homebase 3 not working . This Reddit is aimed at the education and support for the community. Pair it with the eufy HomeBase S380, eufy Ok, we have had a eufy system for 3 years. About a week ago the system stopped recording at night. When to use Video Archive Function Sometimes, you may need to retain some important video footage on a computer or provide video evidence to the police. 2A, that is, the peak power is around 6W, and the normal read/write power is around 2W, so we recommend using a hard drive with a maximum power of no more than 6W (5V/1. 7. The recordings don’t match the thumbnails, maybe it’s to do with not having the pre record? Recordings are split up weird durations, 5 second records and then when you play them they are longer or shorter. However, times have changed and it seems like Eufy decided to up their And then that is limited to motion activated recording, not continuous recording for powered cameras. Feature Products. Motion Sensor. It would not However, Eufy has yet to add support for the Homebase 3 to link up with Apple HomeKit. . 360° Camera Coverage Keeps Track of Detected People: Pan 360° horizontally for a complete view. 8) Also could no longer view videos older than a day on the homebase 3 via my Android phone's Eufy Security app, which had also recently updated itself. I corrected this by performing the following steps using my Android phone Eufy Security App. Eufy cameras generally focus on motion-activated recording and do not specialize in continuous recording. They are also all event recording. Auto-patrols on a schedule. 00pm where only one camera is in use set to pick up motion only and the other two cameras are not on. The camera only records when motion is detected. 2 or 3 cameras maybe. Open a support ticket with Eufy, they will verify some information including serial numbers and then add the devices to receive new firmware. My 2k pan and tilt is NOT connected to my HomeBase 3, simply works with it. The HomeBase 2 had the limitation where it only allowed 4 cameras to continuously record to it and as of right now the HomeBase 3 has this same limitation. 4K. I have a Eufy 3C 300 2 camera setup with S380 HomeBase. Not holding my breath. Once I paired I then realized that if I unplug the internet (not my new wifi network just the internet) I could not view the cameras at all. 5 seconds. Storage Methods In order to save video recordings, eufy Outdoor Cam will need to have one of the following storage methods activated. Like all Eufy devices all footage is stored locally, which means you Connected cameras are not recording. I have reset / reconfigured my cam and Homebase from scratch just to be sure and still out of luck. Here is what I did. Another thing to worry about, while I am gone I could not access any of the cameras’ To help you figure out why the cameras or doorbells stop recording and do not record events. Homebase 3 - Upon installation and after the prompt to format the Kingston SSD. I have updated firmware etc. This ensures you never have to worry about power outages and enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. I created some Automations, where one of the cameras would trigger a recording on the other camera. Red works fine when resetting all cameras working normally. As mentioned earlier, if you want continuous 24/7 recording, it only works with wired cameras, and the Homebase3 itself must be connected via Ethernet (not Wifi). 00 pm to to 6. Make sure they are both connected to the same network. I am useless and things like this so do I need to turn the camera on permanently and if so how. Performed flawlessly. I have used a usb drive to archive footage however that only pulled events from the device, I also tried removing the ssd and connecting it to windows 11 but it didn't show up in file explorer. According to eufy support its a firmware Can eufy SoloCam connect to eufy HomeBase? Number of Views 37. It is not possible to turn off this option. My priorities are continuous recording capability and good video quality especially at night, in that order. I only see these options, 1st image, want eufy Outdoor Cam will continue to record provided there is no power outage since it is hardwired, and video recordings are saved to the microSD card. 9K. This won’t happen if your Eufy camera’s Try to pair the indoor camera with the HomeBase 3 according to this article: How to Pair the IndoorCam With HomeBase 3? If the connection still cannot be finished successfully, please check the following information: Make sure your camera and HomeBase 3 are powered on. 2A). However, should the blue light disappear, it could set alarm bells ringing. My shortlist is: HomeBase 3 2 x 3C cameras (one with external solar panel due to placement - the S330 won't work for me) - partly because they come in a bundle with HB3 locally T8213 dual doorbell Indoor camera 2K doesn’t work properly with HB3. However if I open the event by clicking on the notification it plays the full video, but after that I It does not work like that for continuous recording. A Class-10 micro SD card (16GB to 128GB) inserted in the camera. But with the new Homebase it is not working. Remove the cameras from Homebase 2. Where is the continuous recording setting menu located? I've looked in every setting under the light and can't seem to find it. Unfortunately, these outdoor models are not designed for continuous recording. >Open a camera view and select >Click on the Gear/Settings Icon >Select General >Select Storage >Select NAS CRTSP >Select Yes for NAS >Select Next RTSP > Select Have Installed >Enable RTSP Dual-Cam, 360° Coverage, 24/7 Recording. Loop recording is a feature that allows surveillance cameras to overwrite the oldest footage when the storage space is full. chefrd August 1, 2022, Indoor cam 2k recordings not working. You can check the Wi-Fi connection mode in the app by navigating to HomeBase Settings > General > Connection. While I was gone, the Homebase has gone into an update state. Besides all methods, you should also try a factory reset method for your eufy device. I configured it through my home router as it cant be configured without internet. Works Standalone or with HomeBase (Not Included) Doorbell Chime 1. I'd like to set continuous recording at night and only event recording during the day. The majority of storage was used up for months of motion activated recordings that should have been overwritten. No. 4GHz WiFi network is needed to view the live view and recorded videos on the eufySecurity app. Download video from eufy wireless camera. These are the possible solutions that you should try to fix your Eufy camera. Archived. So it looks likes I'm trying out a hard disk drive instead of a SSD. Note: My setup is Homebase 3 with 3 EufyCam3's and 1 Eufy Doorbell 2K, all wireless. There is a 2TB SSD (Crucial) inside, which is detected and formatted. For these cameras, Eufy constant recording is not an option without compromising battery performance. The wired eufy doorbell from Best buy supports continuous recording. Homebase 3 updated to v3. Cross-Camera Tracking with BionicMind™️: Eufy Continuous Recording Eufy Cameras. Power Life. Floodlight Cam E221. Pair it with the eufy HomeBase S380, eufy I just got the brand new floodlight e340. The bad news: SCHEDULING continuous recording does not seem to work. Here is the instruction about how to expand the storage: How to expand the Local Storage of the S380 HomeBase (HomeBase 3)? If the hard drive cannot show in the app after you add it to the HomeBase, please try the following tips: I have 3 cameras - one to catch motion only and the other two to catch motion and sound an alarm on the camera and home base The alarm is not working on the camera or Homebase. Steps: eufySecurity app > SoloCam Name > Camera Settings > General > Power Manager > Customize Recording. Also Issue: If you’re recording 24/7 to the Homebase 3, it’s probably limited to 1080p, but there is a temporary fix now: I had this issue with the E340 floodlight + HB3, wasted a dozen emails to support with no fix. Eufy base not recording. I allowed sufficient time to train the Bionic Mind AI feature to recognise my face and body. eufy Community Indoor Cam 2K Continuous Recording. local storage, not homebase) events not showing. format hdd, assumed it's working automatically after a week nothing on hdd, reboot homebase Loop Recording and Overwrite Settings. Eufy Homebase 2 Blue Light Not Working. 2K. Click the chat button in the bottom right corner. Update: Eufy/Anker support confirmed AI features are not available on Outdoor cams with no ETA on when they will be availableUpdate 2 (06/08/2023): Eufy support confirmed recording delay with indoor/outdoor cams to homebase 3. Pair it with the eufy HomeBase S380, eufy Eufy camera not recording can occurs due to problem with your internet connection, power outage, etc. As one person on here said, apparently they don’t use their own product HomeBase S380 (HomeBase 3) Entry Sensor. A UPS gives that power with a power outage. This worked great with the older Homebase. Took the outdoor cameras down. Alexa Echo Device as a Chime 3. Connect the HomeBase 2 to Wi-Fi. Once the firmer updated (2. There is where I saw a tab named PLAYBACK. Once it came back up, we had to resync the cameras (using the sync button and the walking in front of the cameras to wake them back up). Have emailed Eufy Support. Floodlight_camera_manual_us. Under this menu there is a slider that says “Store video to HoneBase 3” and when you turn it on there is an option for “Continuous recording and events”. I thought they would be honest I bought a eufy Homebase S380, last Christmas, and it came with 2x S330 cameras. It’s been known before the last firmware update, but it is still not fixed. But in the Eufy app, there is no option to do continuous monitoring in the screen that other people online choose “Continuous Recording”. The system appears to have learned my face because when “Ignore Notifications” is disabled, it sends notifications “MYNAME has been detected” as expected every time a camera detects me. I could see the storage capacity go down as more footage is stored which makes sense. 99. Smart Track. The only time I realize that the extended storage has been dropped is when I go to the app and see the How can I set the cameras record 24/7 and what setting s300. So used the record option. Everything then stopped showing in the app under events. Video Doorbell E340 + Floodlight Camera E340 + Homebase 3. To fix the issues with your camera you should check the This ensures you never have to worry about power outages and enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. NO. Talk with fellow content creators about tips, tricks and everything Elgato and content creation, game streaming, recording and more. This is because higher-resolution videos contain more pixels, and therefore, more data. Screw Bag C (only for US/CA regions) includes bracket screws and earth screws, which are used to secure the mounting bracket to the junction box and secure the ground wire. Cameras to 2. the first improvement is with the range of this thing. But, we have 3 eufy pro 2 cameras and a indoor camera just for the dogs. Connecting my cameras to Homebase 3 was a snap. I can log into cam and see live feed ok and do a manual recording on device. This is designed to help your microSD card store more videos. 8 to 12 would be very difficult Then went to devices > select the gear icon on the camera > video settings > continuous recording > all the time. 8. $135. Once you disable Edge integration, you'll be able to access the SD card footage again, including existing continuous I have several 2k indoor wired recording continuous video to a homebase3. 00 am all three Are nowhere to be found. Ask Community. No issues playing back with video and sound. It's not lost. Replace the SD card: If your Eufy camera is not recording events, try replacing the SD card. In an article (Best Security Camera for 24h recording in 2023/eufy US) posted by Eufy they claim that the S330 has continuous recording as well although, under the S330 description there is no mention of continuous recording. Still Need Help? We're happy to assist you whenever you need us. Please confirm the following settings to see how it works. Use case: monitoring of driveway and alerting if any one approaches the house/front door. S330 EufyCam not recording I just set up my S330 Eufy cameras and installed a new hard drive in my Homebase 3, however my cameras do not seem to be recording ANY videos now. Tried changing to 1080p, moving the homebase2 closer, messed with all sorts of settings, re synced everything, nothing works. For eufy Security/Baby/Pet +1 (800) 988-7973 For eufy Clean/MACH/Health +1 (800) 994-3056. General & Product Discussion. Here is my setup: I have Eufy Cam 2C kit with two cameras Same here. The backup videos will be unencrypted & converted to MP4 format. " Integrating your doorbell camera that works with existing chime means you won't need to purchase a new system. eufy. Just stops. Works fine for my needs. : Does the Floodlight Cam E340 require connection to HomeBase for 24/7 recording? : The Floodlight Cam E340 requires either a microSD card (up to 128GB) or a connection to It’s a good thing the HomeBase 3 supports up to 16TB of storage, because it sounds like you’re going to need a lot of it. There’s a comfort in the familiar sound of your current doorbell chime. If you're using Homebase 3 (Edge) for motion activated recording storage (does not support continuous recording), I'm also unclear if that issue exists there. Question: is there a way for me to record locally via sd card without internet If you notice your eufyCam 3/3C stops recording videos when there is still motion, please try the following troubleshooting steps to verify if the issue can be resolved. How to Pair the IndoorCam With HomeBase 3? During the 1 single battery camera streaming 24x7 to the homebase? I doubt it - the camera battery wouldn't last for more than a few days - wired camera could work but thats alot data over the wifi - multiple camera's streaming 24x7? Unless the homebase has a very high end wifi chip, I doubt it. An active You can get continuous recording, but obviously these need power all the time to function. I sent a fairly large list of problems with this included. I have a eufyCam 2C Pro x 3 cameras with home base. A couple of times the cams just stopped recording HB3. This shouldn’t be the case and users should get to record for more than 4 IndoorCams on their HomeBase 3 considering that these devices come with a huge storage capacity. Email Us. So far this month it has happened 3 times. The Problem: I’ve set up an Here is something I am experimenting with which may help you out (that is if it works). For SD card cameras, it will most likely save on the memory card first, and then sync a copy to the Homebase 3 hard drive. It’s officially the worse integration I have ever seen! The only thing you can do is store video on the Homebase. I am having same issue. If your Eufy Security Camera is not letting you playback saved camera footage, the software has likely developed a bug or If your HomeBase 3 is showing “Offline” in the eufy Security app, please try the following troubleshooting steps to verify if the issue can be resolved. Connect the HomeBase 3 to the router using an Ethernet cable to resolve this issue. 24/7 video recording (wired IndoorCam and Here's the fix - https://youtu. I realize homebase 2 has only 128gb max storage, I think that should last a little over a week? I was thinking about getting the E330 Pro but it requires Homebase 3. 3 and Homebase3 to 3. 3. You can back up your footage by plugging in a USB stick via USB port 1 on the back of the HB3. Floodlight Cam S330. eufy MiniBase Chime (Not Included) 4. Add an additional storage* drive and store months of continuous recordings on HomeBase 3. It stands out in continuous recording with its Forever Power 2. I use a schedule set up 6. However I still Homebase 3 offers extendable storage capacity with up to 2 months of continuous recording or years of event clips. 5-Piece Home Alarm Kit. YES. It records and saves file as MP4, problem is, it is video only, no sound. I have all the motion sensors turned off is this the reason. 1 Year From a Single Charge, A Lifetime with Forever Power. It took me 40 minutes to convert to Homebase 3. Call Us. We all want to be notified when the camera gets triggered by motion in its field of view. if To re-enable continuous recording, please ensure that the HomeBase 3 is not in Wi-Fi repeater mode, as this can affect the storage of continuous recordings. Shop eufy continuous recording security cameras for uninterrupted protection. Never Lose Track Again. 1 Like. The 24/7 security cameras have 4K monitoring and AI detection for peace of mind. Again without my permission. Continuous recording, ideal for large areas, captures all activity within the camera's view. Everything works however the Homebase won't save the videos to the SSD. For example: I hear sound for 0. I only Please adjust the camera’s working mode to the Customize Recording setting with 5s retriggering intervals and a 120s clip length. 00 $549. $374. 0, which features a larger, 50% more efficient Wireless connectivity works at distances up to 82 ft (25 m) between cameras and HomeBase 3, allowing easy DIY installation anywhere power is available. If it doesn’t work it’s pretty much useless, eh? I would love to get this system working like it should. jpg 1080×1920 122 KB. The cameras are still recording motion (I can hear them click and light turn on), but nothing showing up in app. This article applies to smart eufy security devices using the eufy Security App, such as cameras, doorbells, floodlight, indoor cam. Homebase 3 provides an expandable storage option that can hold up to two months of continuous recording or years of I researched the 'Eufy Security S380 HomeBase 3' you mentioned in your comment along with its brand, Eufy, and I thought you might storing the videos from paired devices. Reset Eufy Camera . I Just installed the E340 and connected it to my HB3. 05 Off. Add an additional storage drive and store months of continuous recordings on HomeBase 3. This can be quite stressful, when you are on the road. See More. It’s not my Internet, my previous blink cameras worked fine and I’m getting 200mb. The front camera focuses on visitors, while the downward-facing camera monitors your packages, ensuring you I recently installed a Eufy Battery Doorbell but am really unhappy with the live audio feed. I currently have the homebase 2 with a doorbell camera. Even with the setting set over a 24 hour test period my cameras did not record a continuous 120 second clip during that period but acted like normal event clips. 3. On the upside the recently released pre roll works perfectly on the E340 doorbell. I turned on continuous recording, but it’s not recording at all. I to am now experiencing this issue. Troubleshoot which I found working for me: Security--> Open settings for Home or Away (which you prefer to use) --> Uncheck the “Record video” box --> Save --> Open settings for Home or Away again --> Check the “Record video” box --> Save. After connecting to HB3 both of them are missing the pre-recorded event and the video time is about 10 seconds less than it should be (10 seconds are missing from the beginning). However it does not work - only events are recorded, not continuous video. With more products coming out with the feature to record 24x7 and the fact that HomeBase 3 allows up to 16 cameras with expandable storage please allow more than 4 cameras to continuously record to I have a Homebase S380 with 2 S330 Eufy cams. How do I fix this please. How to Fix Eufy Camera Not Recording Events . Battery Life. 5-inch hard drive startup current is usually no more than 1. Activity zones just do not work. However, when I enable the “Ignore Hi there, I have spent several hours troubleshooting how to download the continuous recording footage from my Homebase 3 2TB SSD. Not happy and I have recommended to 3 friends whom all have purchased systems and now I’m concerned their systems will also fail in the same way Wireless connectivity works at distances up to 82 ft (25 m) between cameras and HomeBase 3, allowing easy DIY installation anywhere power is available. But it says "Homebase 3 does not have a storage drive and can not store continuous recordings" and the "continuous recording" option is greyed out. Very, very frustrating. Pair all cameras I know this is old an old post but still very relevant: Our internet was out for a day and I can confirm, after messing with the system a bunch, that you CAN in fact access your local storage and live-stream your cameras and doorbell thru the app. One time seemed to be timed with the January 2, 2024 firmware update. 4K 3K 2K 1080p 720p 128GB 120 hours 144 hours 240 hours 384 hours 480 hours 64GB 60 hours 72 hours 120 hours 192 hours 240 hours 32GB 30 hours 36 hours 60 hours 96 hours 120 hours While these estimates serve as a general guideline, it's important to remember I was gone for 2 days. A Class-10 micro SD card first, 2 major improvements and one thing to consider. Pair it with the eufy HomeBase S380, eufy This ensures you never have to worry about power outages and enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. The eufyCams are powered by batteries. Home base 3 detects the hard drive and says it has plenty of available space. This goes on indefinitely and seems to be always the When accessing this section of the menu, a message says that all data stored on devices is encrypted when stored locally or via the HomeBase. As they are battery-powered, constant recording would significantly drain the battery life, which is why they rely on motion detection. From 19:45 - 07:30, all cameras record motion. All worked fine prior to the update. HB3 continuous recording upvote I have connected my Eufy Indoor Cam 2k to my S380 successfully and set it up to continuous recording. 1K. Security-Solution, Wired Cam, Battery Camera. Pair it with the eufy HomeBase S380, eufy Edit: Just noticed Eufy's own product page says "HomeBase 3 is compatible with all eufyCam models, eufy Battery Doorbells (except E8213), and eufy Sensors. Not good Eufy. eufy Solocam S340 Clear Unnecessary Videos: Go through your recordings and remove any that are outdated or no longer needed. What do you have? forever_ho December 13, 2024, Hello: For several years I operated my (2) EUFYCAM2 and floodlight camera with Homebase 2. E330 says “without a storage drive installed, the The built-in HomeBase 3 centralizes security management, allowing you to control all your cameras and settings in one place. eufy Security app > HomeBase 3 Homepage > Storage > Format. Is HomeBase 3 compatible with other eufy Security products? What kind of hard drive can I use to expand the All 3 eufycam-2 pro cameras have very bad stuttering in the recordings, even if I download the video it’s still stuttering. It is annoying As you have to scroll back into the continuous recording to see what the trigger was. Indoor Cam S350 (3 packs) which only record when activity is detected, continuous I understand that due to the nature of the EufyCam 3 being battery powered, they do not support continuous recording. You’ll not get a battery cam even when wired to power to have 24/7 monitoring as battery cameras are not designed for I have a Homebase 3 with Eufycam 3 cameras. It would be nice if Eufy gave users the option to at least do continuous recording with the EufyCam 3, especially since they already offer RTSP support. means Recording Video) Screenshot_20190510-074606_EufySecurity. If you want to expand the Local Storage, a hard drive would be helpful. I have the HomeBase 3 connected via Ethernet and an SSD installed, and If the continuous recording of the indoor camera can’t be played as smoothly as before after the indoor camera connects to HomeBase 3, please make sure the HomeBase 3 is not in the Wifi Back at the camera menu > Edge Connection > select store video on HomeBase and select continuous recording. Stable Wired Power. Eufy Camera Playback Not Working. 35K. I've tried playing around with the Motion Detection Types and checked all options, and increased the detection settings to 7, but still no recordings. AI identifies people and tracks their movements. HB3 only supports 4 drives doing continuous recording: https://support. However, the clips either start too late or are too short at my high traffic location. The indoor/outdoor ones I have communicate using my home wifi, but the clips are stored on the MicroSD on each one? (not on homebase3) Can I use multiple Homebase 3's to extend the wireless connection coverage for devices like the S330? I’ve noticed with an Indoor Cam T8400 & Pan & Tilt T8410 cameras - continuous recording isn’t a full continuous event clip but 120 second multiple clips in a row. no ETA on fix:"There may be a slight time difference between recordings made independently If your eufy Outdoor Cam failed to record events, please try the following troubleshooting steps to verify if the issue can be resolved. That blue light was reassuring to see that the system was working fine. Nighttime security is the main reason I bought the eufy system. Security cameras can be set to record continuously or only when motion is detected. Enable Recording Mode . I don't know if Eufy has changed this? I'm still leaning towards Eufy for our very simple setup: 2 cameras and a doorbell (hoping to go for the Dual option). (Wired and linked to the Homebase 3) but not on my E330 camera’s. In the pic I still pick up cars driving down the street. I have tried resetting the camera and resetting the home base. 24/7 Recording for Peace of Mind: Always on and always recording. Is there something else I need to do? I have a microSD installed. My schedule is set up like this: From 07:30 - 19:45, only the doorbell records motion. Make sure the HomeBase is plugged in properly When the HomeBase is plugged into a working wall outlet, its LED indicator light will light up. k. Familiarity and Convenience. 0. Since then the homebase 3 we have has been flashing blue, I cannot get it to reconnect, it won't sync or factory reset when I have tried. Any way to fix this? Hey everyone, I’m having some issues with my HomeBase 3 automations, and I’m hoping someone here might have some insights or solutions. Eufy are going to sell a wired 4K camera very soon and I ´m betting the option will work for this one because you’ll be able to record 24/7 I think, there will be a newer home base too😤 Same issue here. Continuous recording comes this fall with the release of new cameras E330 that will only work plugged into a power outlet. That should drain any residual charge. I guess that's what I get for not waiting until Eufy actually officially supported the product. This not only saves money but also lets you leverage the reliability of your current chime. eufyCam is designed to offer a good balance between battery life and event capturing. I finally got around to installing it. I buy this because I want 24/7 recording no matter there is detected motion or not. Connect the Found the solution. Hot New. They are recording again now and If the continuous recording of the indoor camera can’t be played as smoothly as before after the indoor camera connects to HomeBase 3, please make sure the HomeBase 3 is not in the Wifi repeater mode. To reset the Eufy Homease 3, all you need to How to make sure the indoor camera’s videos can be stored in the HomeBase 3? You can follow this instruction about how to pair the indoor camera with HomeBase 3. I have all 4 family members set as familiar faces, and the HomeBase Ai can generally recognise the family member correctly. Live Chat. EufyCam 3: I have the indoor pan/tilt camera e220 set to continuously record via homebase 2. Together, these features make the eufyCam S330 a top-tier choice for reliable, long-lasting, and intelligent motion detection. To access it, you'll need to turn off the integration. Your concern has been collected and we will consider its possibility in the future. Just reboot the camera afterwards, continuous recording wouldn’t work until I did that. The blue light is on . 2. Let it sit for 10-15 minutes then power it back up. If there is any confusion, please contact eufy customer support for assistance. 24/7 Recording. They I got my E330 kit today, which includes 4 cameras and a Homebase 3. Resolution. All worked as they should when installed a few weeks ago. Tried a different drive, didn’t see that either. Number of Views 9. 1 Are you able to do continuous recording to the Homebase 3? I currently have SD cards installed in my cams to allow for continuous recording, but I want to make sure I am still able to do that with the Homebase 3. Hi everyone Indoor cam 2k pan and tilt I have ticked the box for continuous record but notice when I turn the camera on and then press playback nothing has recorded. The Homebase doesn't use the RTSP stream and cannot produce one. The eufyCam S3 Pro exemplifies this capability perfectly. The S380 HomeBase comes with 16GB of built-in storage. As others have also indicated - I have toggled on/off/on all settings related to notifications and have restarted the entire system (cameras and homebase) with no effect. After this I realized that if I don't use the homebase 3 I can view them without internet along with only recording locally. Back at the camera menu > Edge Connection > select store video on HomeBase and select continuous recording. wait 2 minutes for homebase to power up. After this it allowed me to connect to the HomeBase. Up until about 6:30 est. For product support, go to Homebase stores video clips on the homebase drive for the compatible ones like the S330, C3 etc. Therefore, if you experience storage problems on your Eufy system, consider upgrading with the s380 Homebase start kit. Both Homebase and Floodlight 2 pro (i. I've formatted it and rebooted, This ensures you never have to worry about power outages and enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. I’ve noticed over past month I’ve experienced the camera all of a sudden stops recording/ detecting and notifying me. I have two cameras, From the app I tapped the play button on one of the cameras and I was taken to LIVE mode. e. Also I now I have to buy a larger hard drive for the Homebase so I can do continuous recording, whereas the camera can use a small SD card instead. eufy Community you that the local storage is where the video is stored and not the hdd. image4 1280×832 138 KB. If I go into app and turn the affected The détection distance is important as well and if you put a high sensibility, the person will be detected but their face not clear enough even with 4K. Unified Security: The power of BionicMind allows you to use all your Relevant Recordings: The on-device* AI determines whether a human or pet is present and only records when an event of interest occurs. HomeBase as a Chime (Not Included Firmware has all been upgraded. Please know that the Wifi repeater mode My HomeBase 3 randomly drops my 250GB SSD extended storage. Recently, there was a brief power failure and the system went down. Flip it to its “on” position again and check if the camera works. Frequently Asked Questions Why is my Eufy camera not recording to the SD card? If your Eufy camera is not recording to the SD card, it could be due to several reasons. Eufy provided a work around fix within a day after lifehackster made a vid calling them out. If this is set correctly and still not recording i would recommend to format the SD-card (attention So I didn’t rebooted the homebase. now the one 4K Clarity, Day and Night: Capture every detail in stunning 4K HD, day and night. Video Smart Locks. No blue light. 6 Months. Most battery cams support RTSP, but will not produce a continous stream because the cameras go to sleep and drop the connection when not detecting or recording, but will produce clips if you set them up correctly. I have also set “Ignore Notifications” to On and ticked all 4 family members so as not to be sent pointless notifications of the family ( Familiar Faces ) coming and going. 1. 1 out of 5 stars 287 eufy Security HomeBase S380 (HomeBase 3) (HomeBase 3),eufy Edge Security Center, Local Expandable Storage, Constant Care with Hybrid Monitoring. I am not sure why, but I reconnected the cams to the HB and the recording to the HB is working fine now. I’ve had this system for 6 days now and something doesn’t seem right. It is not clear to me from the scant documentation what happens if I use the video archive function on the homebase with respect to the continuous recordings: my interpretation of the docs is that only event clips are copied to the external I have homebase 2 with cam 2 cameras. AI doesn’t even work. Built-In 16GB EMMC 1TB Hard Drive I have three 2c cameras. Cheers! Homebase 3 not detecting hard drive after reinstall A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. The setting is normally under “Video Settings” and Continuous recording. Smart Integration: Connect your Indoor Cam to Apple HomeKit, the Google Assistant, or . Has anyone here been able to continuously record from Indoor Cam 2k To re-enable continuous recording, please ensure that the HomeBase 3 is not in Wi-Fi repeater mode, as this can affect the storage of continuous recordings. Storage Methods In order to save video recordings, eufy Indoor Cam or Indoor Cam Pan & Tilt will need to have one of the following storage methods activated. By automatically replacing old footage with new recordings, loop recording ensures continuous recording without interruptions. Compatible with HomeBase 3, Works with Alexa & Google Assistant: Seamlessly integrate your doorbell with various devices. It is simply impossible to have a conversation with anyone through the doorbell because the audio feed has a constant stutter. Local Storage. If the issue persists after trying the above troubleshooting steps, please contact eufy customer support for HomeBase 3 stores all detected video recordings with secure encryption technology. It will be compatible with all eufy Security devices by the end of 2022, with the exception of eufy Wired Doorbell. 8 on 13-Apr-2023 and ever since my two S330 cameras have stopped sending event notifications. Homebase 3 turned off for about 16hrs then came back on, but didn’t see the hard drive. Make sure your For some eufySecurity Cameras that have Continuous Recording, the videos can only be continuously recorded in 1080P. Challenge: Battery powered cams are not ON and wake up time after motion detection causes loss of event details. The firmware update it forced on initial setup says it added Homebase3 compatibility but then when I try to add it to Homebase3, it says my Homebase needs a firmware update. Storage general > local storage. For HomeBase and EufyCam series systems, with Motion Detection, Human Detection technologies built-in, the system can detect and capture the most important events and eliminate unnecessary alerts, such as passing cars and small My continuos recording has stopped and I am unable to fix it. Pair it with the eufy HomeBase S380, eufy S330 and other cameras Home Base not saving video clips. In my previous experience, setting up Homebase 3 Edge integration stores motion activated recordings to the Homebase 3 hard drive, but you'll no longer be able to access continuous recordings off the micro SD card. For continuous recording, the camera requires either a microSD card (up to 128 GB) or a connection to HomeBase 3. 5 seconds, after which it will be silent for 0. I needed to download part of the recording as download option does not work. But in the Eufy app, Since this Nov 3 (2023) A couple days ago I noticed that no notification no event is recorded in homebase. Does Eufy Offer 24/7 Recording? Up until last year, the only Eufy camera that offered 24/7 recording capability was the Eufy Indoor Cam 2K. From 9. In which it was stuck for 2 days, and the system was crippled. Must be doing something eufy Security eufyCam E330 (Professional) 4-Cam Kit, 4K Outdoor Security Camera System, 24/7 Recording, Plug-In, Wi-Fi NVR, 1TB Hard Drive Included, 10CH, Local Storage, No Monthly Fee 4K Clarity, Day and NightCapture every detail in stunning 4K Ultra HD, day or night. com/s/article/How-Many-Devices-Can-Be-Added-to-HomeBase-3. Unfortunately, the location I was supposed to use this setup have unreliable power (reason i got the eufycam with its 365-day battery life) and no internet connection. just plugged into my router, cameras 80ft away (through 8 to 10 walls) display quickly without buffering, also, viewing your cameras on echo devices using alexa work flawlessly. For example, the eufy E340 offers stunning 2K full HD clarity, dual cameras, and color night vision. You can connect it but The recordings on the HB3 don’t have the 3 second pre-record. And suddenly I could only play newly captured videos from a notification message. When the Eufy Homebase has an active blue light, it generally means that the device has a solid Wi-FI connection and is synced with all devices. Compatible with Existing Chimes 2. leroygonzalez82 December 12, 2024, 1:52am 1. Connected the drive up to my laptop, that saw the drive fine. As a sanity check my system contains HB3 with 1TB SSD, S3 Pro outdoor, S340 Solocam and the dual lens indoor cam. I am getting the notification, but videos are not recording. If the HomeBase does not display an indicator eufy Security eufyCam E330 (Professional) Add-On Camera, Outdoor Security Camera, 4K Resolution, 24/7 Recording, Plug-in, Enhanced Wi-Fi, Face Recognition AI, No Monthly Fee, Requires HomeBase 3 4. mjkramer14 August 1, 2022, 1:48pm 1. If your eufy Indoor Cam or Indoor Cam Pan & Tilt failed to record events, please try the following troubleshooting steps to verify if the issue can be resolved. Is the Floodlight Cam E30 compatible with HomeBase 3? Yes. 360° Pan and Tilt, Color Night Vision. 4. 3 (subsystem version 1. 1. My 2 x other cameras work fine. Number of Views 103. When your Eufy camera isn’t recording events, you should ensure that the recording How to reset your Eufy Homebase 3? Resetting the modern Eufy Homebase 3 is similar to older models, but you might not get the voice message when performing the process. Once I selected this option continuous recording started working!! Update: The good news: continuous recording works. The length of time, before overwriting occurs, depends Upon this I realized I couldn't set my E340 to record because it wasn't paired. There are quite a few queries from users experiencing Motion detection is the basis of smart home cameras, especially those without a continuous recording option. 9: 10278: November 3, 2021 Download continuous recording to PC. As long as the system doesn’t loss the And users who are trying to use more than 4 cameras with HomeBase 3 are getting a message that says they have reached the limit of 4 continuous recording cameras. Can anyone confirm if the following one works with eufy homebase 3? I have a Homebase with 4x Eufycam. eufy. no buffering and the cameras 80ft away display in under 10 seconds. Video Archive. " I have a few 2 k indoor cams and they work well for 24/7 recording and motion clips. Anyone know of a solution to get continuous recording working for the outdoor floodlight cameras? This seems to be supported by all of my cheap indoor Eufy cameras but not the more expensive floodlight. HomeBase stores all detected video recordings with secure encryption technology. Wondering if there is a workaround for this, such as a hidden RTSP for these cameras despite it not being officially supported. 1 Year. Eufy has updated my camera system again. screw hdd on, reassemble then plug ethernet + power cable. be/3sJCrHZl_24**UPDATE** 12/20/23 Eufy reached out to me and to try this (this is counterintuitive but it works) Go to your ca 3. 00am to 9. Recently I installed a 500GB solid state hard drive to increase storage capacity. Make sure the new card is compatible with your camera and has enough storage capacity. Eufy homebase 3 with 3 camera 4. Did try eufy forum I joined but Not sure if anyone has had issues with a Kingston 480gb SSD as this seems to have issues with the homebase 3, keeps stopping continuous recording and only allowing motion event only. With our ultra-sensitive sensor and color night vision, you'll enjoy crystal clear, vibrant footage even at night. Setup: I have a HomeBase 3, doorbell, and two cameras. Note: Usually 2. However, some models, such as the Eufy Video Doorbell 2K Pro, Dual-Cam, 360° Coverage, 24/7 Recording. But the other two times seemed random and not connected with anything. insert the old hdd i have laying around. I admit it could of been easier linking Homebase 2 to Homebase 3. it is frustrating that the hdd feature is not working. bottom picture left my homebase 3 storage management right is eufy website picture. I'm pretty new to eufy and figured because it was working the same as I had with my HomeBase 2 that the Continuous Recording is selected in HomeBase settings but is missing in the Video Settings. lhpqwq xhdguz csfkn vgp olxp htaau xhjrcgq lnmv iarw ehaob